Request removal of personal data (ie: Name, Email Address or phone number)

Privacy Policy under GDPR regulation (for Europe and companies doing business towards European area users)

This privacy policy describes how our company collects, uses and discloses your personal information and data when you use our services through our websites and/or application.

What kind of data is collected?

Our company may collect the following set of data and information:

  • Personal identification information (name, physical address, email address, phone number…)

  • Precise Location (used to provide distance and directions to listed local businesses if service is within the app)

How is the data collected?

You provide our company with most of the data we collect, we collect data and process personal data and information when:

  • You register online or place and order for any of our products or services

  • Use our website or application when cookies are set on your device

Our company might also receive data and information indirectly from the following sources:

How will we use your data?

Our company collects your data so that we can:

  • Process and manage your account

  • Send you email responses to your messages

We do not share your data with partner companies so that they may offer you their products and services.

How is the data stored?

Our company securely stores your data in France (Europe).

Our company will keep your data until requested to remove the data. You may email admin@dsnet.co.za to request that your data be removed.

  • Device model (anonymous)

  • OS version (anonymous)

  • Device’s language (anonymous)

  • Geolocalisation if provided

  • Country (deducted from geolocalisation)

  • City (deducted from geolocalisation)

Third-party data processors 

We may use Zapier, WordPress, Typeform, Talk.to, SurveyMonkey, MailChimp, JotForm or Google Sheets to process your data.

Marketing

We do not share your data with partner companies so that they may offer you their products and services.

If at any stage this changes, you will be notified beforehand and may always opt out at notification stage.

You have the right at any time to stop our company from contacting you for marketing purposes.

If you no longer want to be contacted for marketing purposes you can contact us at: admin@dsnet.co.za

Data protection rights

Our company would like to make sure you are fully aware of all your data protection rights. Every user has, if applicable, the right to:

  • The right to access: you have the right to request our company for copies of your personal data.

  • The right to rectification: you have the right to request that our company corrects any information you believe is inaccurate or mistaken. You also have the right to request our company to complete information you believe is incomplete.

  • The right to erasure: you have the right to request that our company erase your personal data under certain conditions.

  • The right to restrict processing: you have the right to request that our company restricts the processing of your personal data under certain conditions.

  • The right to object to processing: you have the right to object to our company’s processing of personal data under certain conditions.

  • The right to data portability: you have the right to request that our company transfers the data we have collected to another organization or directly to you under certain conditions.

If you have any request regarding this matter we have a month to answer you. If you want to exercise any of these rights please contact us by using the following contact detail: 

  • Send us an email at: admin@dsnet.co.za

Privacy policies of other websites or third-party

Our company’s website might contain links to other websites, our privacy policy applies only to our website and/or application and services so if you click on another website you must read their privacy policy.

Changes to our privacy policy

Our company keeps its privacy policy under regular review and places any updates on this web page, this privacy policy was last updated on 27/02/2023.

Contacting us

If you have any questions or demand about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us at:

Send us an email at: admin@dsnet.co.za

Contacting the appropriate authority

If you have any complaint or concern regarding how your data is managed you can contact the appropriate authority at:

https://inforegulator.org.za/

PRIVACY POLICY under other regulations than GDPR

Our company is committed to protecting individual privacy and securing the personal information made available to us when you visit. This privacy policy describes what information is made available to our company and how that information is used and retained and provides information on:

  • Information we receive (when you provide it, visit our website, receive email…)

  • How this information is used

  • Sharing of this information

  • Data retention

  • Third-party tools and sites

  • Children and privacy security

If you have any question or suggestion for its improvement, please let us know at admin@dsnet.co.za

Information you give us

You do not have to provide our company with any personal information or create a user account to access information on our website and/or application. However for some services we may need personal information from you such as: 

  • Personal identification information (name, physical address, email address, phone number…)

  • Precise Location (used to provide distance and directions to listed local businesses is service is within the app)

Also when you visit our website the following information is automatically received and stored by servers:

  • IP address

Third-party websites

Our company’s website and/or application might contain links to other websites, our privacy policy applies only to our website so if you click on another website you must read their privacy policy.

How information is used

If you choose to provide us with information we may use that information to contact you, respond to your message or provide information or services you requested.

We use data you provide and automatically generated data for statistical analysis to assess what information is of interest to users and system performance. This allows us to make general improvements to our site. We may also use your information in order to detect, prevent and respond to security issues and harmful activities on our website and/or application.

Sharing of this information

Information you choose to share with our company may be treated as public information.

Our company uses a third-party analytics provider (such as Google Analytics) to analyze data from cookies. The third-party analytics provider does not receive personally identifiable information through these cookies. We have also limited the provider’s ability to see your full IP address.

Within our company we restrict access to personally identifiable information to employees, contractors and vendors subject to non-disclosure requirements who require access to this information in order to perform their official duties and exercise controls to limit what data they can view based on the specific needs of their position.

We do not use or share your information for commercial purposes and except as described above, we do not exchange or otherwise disclose this information.

Link to external websites and third-party

Our website may link to other websites created and maintained by other private and/or public organizations and individuals. When you follow a link to an external site you are leaving our website and are subject to external site’s privacy and security policies. Our company does not control or guarantee the accuracy, relevance, timeliness or completeness of information contained on an external site.

Security

Our company takes reasonable precautions to protect our site and information. For example we restrict access to personally identifiable information to employees, contractors and vendors subject to non-disclosure requirements.

Our company also uses commonly used practices and technical controls to protect the information in our possession or control. These practices and controls include, but are not limited to, encrypting the transfer of personal information over the internet, using firewalls and intrusion detection systems and maintaining strict technical controls and procedures to ensure data integrity.

We periodically review our processes and systems to verify compliance with industry best practices and to ensure the highest level of security for our website.

Updates do this privacy policy

Our company will revise or update this policy from time to time, if we make significant changes to how we handle personal information we will post changes to the policy on our site and change the date at the end.

Updated on: 27/02/2023

Cookie Policy and other similar tracking technologies (GDPR and non GDPR)

When you visit a DSNet app or website we may send cookies or other similar tracking technologies to your computer or to any other device you use. We use cookies and similar tracking technologies to track user’s preferences and to know how he uses our services.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

For further information visit allaboutcookies.org

Cookies are used for user identification and proper assignment of historical user data collected during previous visits.

Both temporary cookie files (session cookies) and persistent cookies are used. Users may delete or remove cookies for the browser at any time or block cookies from being installed on its device. However this may affect the operation of our services or even result in its blocking.

As described above, we use your personal information and data to provide you with targeted marketing communications we believe may be of interest to you. For example 

  • We may use a Facebook pixel on our website. Using the pixel, Facebook collects information about the users and use of our website. The information is used to personalize Facebook advertisements and to analyze the use of our website. To find out more about the Facebook pixel and about Facebook’s use of personal data generally, see the Facebook cookie policy at https://www.facebook.com/policies/cookies/ and the Facebook privacy policy at https://www.facebook.com/about/privacy. The Facebook cookie policy includes information about controlling Facebook’s use of cookies to show you advertisements. If you are a registered Facebook user, you can adjust how advertisements are targeted by following the instructions at https://www.facebook.com/help/568137493302217.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

We can use different types of cookie or tracking technologies while you are visiting our website and/or application:

  • Strictly necessary cookies: These types of cookies enable you to access and browse websites and use their features. Without these cookies, services like billing or shopping baskets cannot work properly.

  • Performance cookies: these cookies collect information and data about how you use our websites and/or application. The data collected can be used to optimize our websites and/or applications. These cookies are used to know where our visitors and users are coming from. These cookies do not collect information that identifies you personally.

  • Functionality cookies: these cookies allow our website or application to remember your choices. They can be used to memorize your localisation, or your preferences such as language settings or font size.

How to manage cookies?

You can set your browser not to accept cookies and the above website and/or application tells you how to remove cookies from your browser. However some of our websites and/or applications might not work properly without the use of cookies.

Here are some of the main explanation on how to delete cookies on your browser: https://support.google.com/chrome/answer/95647 (Chrome); https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox); https://help.opera.com/en/latest/security-and-privacy/ (Opera); https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer); https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

For mobile devices, if you don’t want to receive targeted advertising based on your center of interest coming from a mobile application, please check the parameters of the operating system of your mobile device and follow these instructions: 1) iOS Users: to enable “Limited Ad Tracking” follow the instructions given by Apple. 2) Android Users: to enable the option “deactivate ad personalisation”, follow the instructions given by Google on Google Play. 3) You might want to download  the DAA mobile AppChoices application  to control behavioral advertising online.

PRIVACY POLICY

Version 1.1 | March 21st, 2017  

WHAT DOES THIS DOCUMENT CONTAIN?

For the proper functioning of this app, it is necessary to collect and process certain information obtained from the device where it has been installed. This information enables us to improve the app, to optimally tailor the content to each user, or to contact the user if necessary. In order to make our concern for our users’ privacy clear, we have adopted this Privacy Policy which explains in a simple and comprehensible language the manner in which we collect, store, use and disclose the information users entrust us with. These Privacy Policies attempt to cover the widest possible range of scenarios, including many cases in which the app does not even collect nor process the information described within these Privacy Policies.  

1. WHAT INFORMATION DOES THE APP COLLECT?

This application collects the necessary information for the normal functioning of our business. Under no circumstance do we collect personal information with malicious intentions. The app does not collect you name nor your last name, therefore any information collected by the app won’t be associated directly with you and it will be handled anonymously. The app may collect an e-mail address and phone number and store it in order to contact the user if so necessary. We may combine this information with other information about you collected from other sources (e.g. apps or websites).  

2. WHAT INFORMATION DOES THIS PRIVACY POLICY COVER?

The App may collect two types of information: (1) non-personal, anonymous information collected automatically, or (2) personally identifiable information (PII) collected manually after receiving the user’s consent. Non-personal information collected automatically Technical information, which includes certain information or characteristics regarding the operating system, including the type of ISP or the type of browser used, the Internet Protocol (IP), the IP address and the names and versions of the applications installed on the device, as well as the geographical location of the device (including GPS coordinates). Technical information such as the foregoing stays anonymous; in other words, it does not personally identify you or is stored together with any other information that may link it to the user itself, except when the user submits additional information voluntarily. This information shall be used to improve the application, learning how, when and where the user browses on it. Information freely provided by the user If at any moment the app were to request Personally Identifiable Information (PII) that would allow us to contact him, such as his name or mobile phone number, the user shall be free to provide such information. However:
  • If you share your PII over an open format (for example, over social networks), the information we obtained will not be protected by this privacy policy.
  • The PII will not include any type of information collected by the application by any means other than this application which contains the privacy policy. This means that the information collected anyplace else other than on this application will not be protected by this Privacy Policy. It is worth noting that, in any case the app were to offer links to other applications, we shall not be liable for the content, activity or information contained therein.
The following shall be considered Personal Information:
  • Demographic information such as age or birthdate, nationality, educational level, sex, interests or characteristics.
  • User information such as the username or password, confidential replies to certain security questions, or similar information that enables us to uniquely identify your account or authenticate it before providing personal information about the user account.
Most of these data may be obtained when the app offers a social login functionality, and the user accepts such a login in the app by using a social account. In some cases, the app automatically logs into the user’s social account associated with the device, and the user accepts to perform such a login by using this app.  

3. WHAT HAPPENS WITH THE INFORMATION WE COLLECT FROM MINORS?

This application does not collect personal information from children under 13 years old. We take the privacy of minors seriously, and encourage the parents to play an active role in their children’s online education at all times. Children under 13 should not install our application on any device of their belonging, and if they do, it will be under the full responsibility of their parents or guardians. In case we obtain personal information from a child under 13 years old, we shall take measures to erase the information supplied from our server. In case the content of this application has been rated as suitable for children under 13, it should be installed exclusively on devices belonging to the parents, guardians, or any other person over 13 years old. If the application were to request personal information at any time, children under 13 should never enter such information.  

4. HOW DO WE COLLECT PERSONAL INFORMATION?

We collect personally identifiable information (PII), demographic information and user information from our users when they:
  • Sign up to our application.
  • Participate in surveys, studies or questionnaires.
  • Participate in offers or promotions.
In addition to the aforementioned information, we use cookies to collect user information when they visit our application. Cookies are information that a website or application sends to the device while browsing the application. For example, when you decide to return to our application after signing up, cookies provide us information so that our server remembers who you are. You are offered the opportunity to accept or reject cookies depending on the configuration of your device through the configuration options. If you reject receiving, or decide to delete the cookies, access to certain services may not work properly.  

5. HOW DO WE USE THE INFORMATION YOU PROVIDE US?

We use the information we collect on the application as follows:
  • Personalize and improve you experience, and enable us to supply you with the type of contents and offers that best suit your interests.
  • Deliver, provide and repair products or services.
  • Send notices such as welcome letters, purchase confirmations, payment warnings or administrative regulations.
  • Create and maintain user accounts and your history.
  • Contact you in regards to our products or services and send you the best offers and promotions depending on your interests.
  • Study the statistics of our online platform.
  • Inform our customer service employees.
  • Create your online account and authenticate it during your user login.
  • Swiftly process your information requests.
  • Enable us to efficiently reply to your inquiries.
  • Analyse a promotion or survey.
  • Send you promotional material.
  • Enable us to share the information with third party companies under the terms set forth by these privacy policies and with the purposes described in the foregoing items, as permitted by the law.
 

6. WHO DO WE SHARE THE INFORMATION WITH?

This application may monetize your information (in some cases), by giving it up to third parties in the following situations:
  • When the app is monetized via advertisements, advertisement networks and/or the advertisers provide advertisements that may require certain user or device information from the user in order to offer the most appropriate advertisement, or that which may interest him the most. This app can be monitized through these ad networks: Google or Mobincube, which mediates with these other networks Startapp, Airpush, Tappx, Facebook, Amazon, Google o Docomo, and some others.
  • When we hire companies to perform and optimise marketing campaigns or advertisements and manage and study consumer data. These companies are authorized to obtain just the PII and user information that is strictly necessary in order to accomplish the task entrusted to them, being completely forbidden the use of any type of information for any means other than that which was agreed upon. They have also agreed to store the confidential information in a secure location. In case this application employs an advertisement network, such network is required to agree not to make fraudulent use of the data granted for the regular performance of their activities. This app works with Mobimento Mobile S.L. in regards with these kind of tasks, and Mobimento Mobile has agreements with these companies: LiveRamp Inc., Safegraph Inc., Place IQ Inc., Beleader Internet Marketing S.L.
  • When we employ independent advertisement networks to display our application’s advertising banner when visiting third party websites. In order to make it more efficient, the advertisement network may use and incorporate into your device certain technology, such as cookies, in order to collect non-personal information from you when you visit our application. This information is used to display advertisements involving goods and services that best suit your interests when visiting other websites.
We often evaluate (sometimes with the assistance of outsourced companies) how our online content and services are performing. The information disclosed for this purpose will remain at the company’s server and will be limited to use for professional purposes. Under no circumstance the PII or the user information shall be shared except for the purposes mentioned above. When disclosure of information is required by law, or is targeted at protecting application security, this application has the right to disclose any information collected, no matter when such information was collected. We will just perform such an information disclosure when permitted or required by law, or when we consider there are motives that are in good faith: (I) in order to protect your security, even that of your property, (ii) to protect the security of your applications or third parties, and (iii) to enforce the terms of use, updates or promotions. LiveRamp Inc. LiveRamp might place a cookie on your Internet browser that provides a de-identified, non-human readable version of your email address to use for matching to other data about you to improve the relevance of online advertising and personalisation. Your actual email address is at no time shared with LiveRamp. To find out more and how to opt out click here: http://liveramp.com/service-privacy-policy/. To opt-out of third party cookies, please go to http://www.aboutads.info/choices or Your Online Choices at http://www.youronlinechoices.com/uk/. To opt-out of the use of your mobile device ID for targeted advertising, please see http://www.aboutads.info/appchoices.  

7. WILL THERE BE THIRD PARTIES WHO COLLECT INFORMATION FROM YOUR APPLICATIONS?

There are certain situations where a third party may collect information about the application. This app uses third-party libraries that offer certain features: analysis tools, communication tools, social networks, advertisers, etc.
  • Analysis tools: in order to improve the application, we sometimes use tools that analyse the behaviour of users. In this way, we can better learn which parts of the application are more important and which need to be improved.
  • Communication tools: in case we need to communicate with users at any time, we integrate third-party tools that provide such a communication, whether via push notifications, e-mails, in-app alerts, etc.
  • Social networks: if your app connects to any social network at any time, it will request your authorization. Once the connection has been authorized, the social network shall be able to access certain information.
  • Advertising networks: in case this app were to show advertisements, they normally originate from advertising networks that connect with the advertisers. These networks need certain information in order to offer the most appropriate ad to you.
This application reserves the right to provide certain user information to companies who collaborate with us, or to software developers who provide some app feature. We provide this type of access to such companies with the purpose of generating interest in our products among the members with whom we have some form of agreement, so as to be able to offer the kind of product we offer to you and your friends. The information collected by us shall be treated as per the terms of this Privacy Policy, but the use of the information by a third party shall be treated as per their own standards. This application does not guarantee that the other party complies with its security policy.  

8. WHAT KIND OF SECURITY MEASURES DO WE TAKE TO SAFEGUARD YOUR PERSONAL INFORMATION?

Safety and confidentiality of your information are extremely important for us. Therefore, we have technical, administrative and physical security measures with the purpose of protecting your personal information against unauthorized access and fraudulent use. We also periodically revise our security system in order to incorporate technological novelties and updating methods. However, in spite of our efforts, no security measure is completely perfect or infallible. You can also play an important role in keeping your information stored securely. If you are requested to create a unique password in order to restrict access to your account, choose a password that is difficult to find out by other users, and be careful not to disclose it to anyone. It is your responsibility to keep your password and account information at all times. If you use a public or shared mobile device, never opt to save your user and always close your account’s session once you no longer use the device. Lastly, in regards to the companies that have an agreement in place with this application, we require them to accept to protect our confidentiality, integrity and security terms over any personal information we disclose to them. When your personal information is disclosed or simultaneously collected by a third party as mentioned above, it will either be obvious to you considering the context (such as the appearance of a third party on the phone’s screen), or you will be notified when the personal information is requested. Furthermore, you will be given the opportunity to accept or decline these kinds of practices before they begin. As set forth in section 3 of this Privacy Policy, we do not collect personal information of minor children under 13 years old, and we inform them that under no circumstance should they use our tool. In this manner, this application shall not disclose information collected from children under 13 to any company that has signed a collaboration agreement. In case we detected that some of our technological partners endangered your integrity or used your information to perform any illegal action, we shall take the proper measures to sever the relationship with such a provider.  

9. HOW CAN YOU MAKE AN INQUIRY OR SEND US COMMENTS ABOUT OUR PRIVACY POLICY?

If you have any sort of inquiry or wish to contact us in order to clarify any matter, please send us an e-mail at the developer’s address, which you will find at the website where you downloaded this app.  

10. HOW WILL YOU KNOW IF WE MODIFY OUR PRIVACY POLICIES?

This application reserves the right to modify this privacy policy at any time, even though such a revision is not commonplace. Any policy change will usually be accompanied by an update in the application’s version. At the beginning of these policies you can find the version number and the date when they have been revised. In case we carry out a material change in the way we collect, use or share personal information, we shall add such changes to a new version of these policies.  

11. CLARIFICATION REGARDING THE USE OF THE ANDROID ADVERTISEMENT ID (AAID)

Version 4.0 of Google Play services has introduced new APIs and an identifier code (ID) that analysis and advertisement providers may use. The terms of use of these APIs and this ID are detailed below: Use. The advertising identifier is used for advertising and user analysis purposes. The state of the option to disable advertisement based on user interests must be checked in each access to the ID. Association with personally identifiable information or other identifiers. The advertising identifier is not connected to personally identifiable information or associated with any persistent device identifier (for example, SSAID, MAC address or IMEI) without explicit consent of the user. Respecting users’ selections. After reset, a new advertising identifier is not connected to a previous advertising identifier or data derived from a previous advertising identifier without the explicit consent of the user. Additionally, an option to disable advertisement based on user interests is offered. If a user has enabled this setting, the advertising identifier for creating user profiles for advertising purposes or for targeting users with interest-based advertising is not used. Allowed activities include contextual advertising, frequency capping, conversion tracking, reporting and fraud detection and security. Abiding by the terms of use. The advertising identifier may only be used in accordance with these terms, including the use by any party that you may share it with during your business activities. Beginning August 1st, 2014, all updates and new applications uploaded to the Play Store must use the advertising ID (when available on a device) in lieu of any other device identifier with advertising purposes.